In Store Pickup
If the item you’re interested in is out of stock at your local BatteryTown store, but it is available online, In Store Pickup will get it there – with Free Shipping.
In store pickup lets you buy items online and pick them up at the store. You avoid shipping charges and delivery charges.
How it works:
- Place your order and wait to receive a “Ready for pickup” e-mail. (This is a separate e-mail from your order confirmation)
- Bring your ID, credit card, and order number to the store and pickup your items.
- We’ll hold your items at the store for 10 days. If you don’t make it in by then, we’ll cancel the order and refund your method of payment.
Bring to the Store:
- Bring a photo ID
- The credit card used for the purchase
- Your order number
Who can pick up your order:
You can pick up your order yourself or choose someone else to pick it up. To have your order picked up by someone else, please indicate who will be picking it up during the checkout process or let us know via email or by phone. Your pickup person will need to show his/her ID at the store.
Ship to Store:
Some items may not be immediately available for pickup at your local store, but can be shipped to your store for free. In Store Pickup items usually arrive at the store within 2-7 business days. We’ll send you an e-mail when your items are ready for pickup.
Changing or Cancelling In Store Pickup:
To change or cancel an In Store Pickup order, call us at (877) BAT-TOWN (228-8696).
- To switch from Shipping to Store Pickup, call within one hour of placing your order.
- To switch from Store Pickup to Shipping, call any time. (shipping charges will be applied)
- You can cancel your Store Pickup order at any time.
We’ll hold your items at the store for 10 business days. If you don’t pick up your items by then, we’ll cancel the order and refund your method of payment.
More things to know:
- There is no charge for Store Pickup.
- Items may be larger than expected. Please keep this in mind when considering what vehicle to use to pick up.
- Allow extra time to pick up larger items