About Us

Company Information


BatteryTown.com Your community Battery Center

Battery Town is a value added direct marketer of power solutions and services to the community. Our mission is to provide products and information for our customers' technology needs in today's power-hungry electronic devices.

We offer competitive solutions to virtually all devices that require portable power. They include electronics in communication, multimedia, powersports, utility, automotive, marine, back-up power system, portable computers, power tools, electric vehicles and much more.

BatteryTown.com is based in Newhall, CA and Costa Mesa, CA

Company Address  

Will Call Center
28340 Ave Crocker #A
Valencia, CA 91355

Fax: (661) 775-2027

Will Call Hours:
Mon-Fri/ 9am-3pm PST
Sat-Sun / Closed
All Orders Must Be Placed Before Pickup

Battery Town of Costa Mesa
2330 Harbor Blvd.
Costa Mesa, CA 92626

Tel: (714) 641-3881
Fax: (661) 775-2027

Store Hours:
Mon-Sat / 9am-6pm PST
Sunday / Closed

Email Support

Sales: sales@batterytown.com

Customer Support: support@batterytown.com


If you need the following information for your procurement needs, please email us at Email Support:
 Federal Taxpayer ID
 Dunn & Bradstreet Number
 Cage Code
 Better Business Bureau


Security Guarantee

Security remains one of our primary concerns for our on-line consumers. Shopping online at BatteryTown.com is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. In fact, due to our secure server SSL (secure socket layer) encryption technology, shopping online with us is much safer than using your credit card at a regular store or restaurant.

Our secure server software encrypts all of the information that you give, ensuring that your transactions with us stay private and secure. Every purchase you make at BatteryTown.com is backed by our security guarantee - if any unauthorized use of your credit card occurs as a result of your purchases with us, notify your credit card company in accordance with its rules and procedures.

If, through no fault of your own, the credit card provider finds credit card fraud but does not completely waive your liability, BatteryTown.com will reimburse you for the remaining liability up to a maximum of US$50.00. This guarantee applies to credit card purchases made using our secure server.

Furthermore, you can be assured that the information you give us is private. We do not sell, rent or share information about our customers.


Privacy Policy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect the information using advanced encryption and firewall technology. Your personal information cannot be read as it travels to our ordering system.

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by reputable third-party banking and distribution institutions. They receive the information needed to verify and authorize your credit card and to process your order. They are under strict obligation to keep your personal information private.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the BatteryTown.com site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We may share aggregated statistics not linked to any individual about buying patterns, sales and other shopping information with our marketing partners.

In order to improve our services to you, we ask some of our customers to voluntarily complete surveys. Survey answers are confidential. If you do not wish to participate in a survey, simply decline to participate when asked.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

You may change any of your personal information in your personal account on-line at any time.

If you purchase a gift certificate from our site, you will give us the recipient's name and email address if you wish to send the certificate by email. If we wish to send a certificate by regular mail, you will give us the name, mailing information and phone number for the recipient. The recipient information you give us will only be used to send the gift certificate and for no other purpose.

Other sites accessible through our web site have their own privacy policies and data collection practices. Please consult each site's privacy policy. BatteryTown.com is not responsible for the actions of third parties.

BatteryTown.com fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.