Thank you for visiting Battery Town. As of February 10th, 2009 we have merged with AtBatt.com (At Battery Company). AtBatt.com is the world's largest site for batteries and this merger will allow us to better service your needs by providing a wider range of options for your battery and power needs, as well as useful information and resources. With over 1 million batteries and chargers in stock and ready to ship, you are guaranteed to find what you are looking for. In addition, you will find the same exceptional customer service and ease of ordering. We thank you for your loyalty, and look forward to continuing to assist you as AtBatt.com!
To be redirected to AtBatt.com, please click here: http://www.atbatt.com/
Q : How Do I Request a Return Merchandise Authorization for my Battery Town order? A : To make your RMA process easier, you can request an RA Number online by visiting the following link: http://www.atbatt.com/rma.asp If you have concerns and would like to speak with our Customer Service Representatives please contact our Returns Department at (877) 528-2288. Please have your Battery Town order number available for our Representatives to locate your order. All replacements will be shipped by AtBatt.com.   Q : I have a current credit memo from Battery Town, how do I use it? A : Since we are now merged, your current credit with Battery Town can be applied to any of the products located on the AtBatt.com website: http://www.atbatt.com Once you have selected the merchandise you would like to order, please contact our Customer Service Department. Please have your Battery Town order number available and notify the Representative that you have an open credit with BatteryTown.com. Your items will be shipped and billed from AtBatt.com.   Q : I have returned an item to Battery Town for a refund, how will that refund be applied? A : We want this transition to be as smooth for our customers as it is for us. If you made a purchase from Battery Town and returned it to us for a refund, your refund will process within 3 business days of its receipt. All refunds will post to your credit card statement under Battery Town. After 30 days, your credit card information will no longer be stored and any refunds due at that point will be refunded in the form of a check.   Q : I am a repeat Battery Town customer; will AtBatt offer the same products that I generally purchase? A : Yes, AtBatt will offer the same products, and much more! If you generally order certain items from Battery Town, you can still order the same item from AtBatt, in fact you can even search the site using the same SKU number or product description.   Q : I purchase from Battery Town with Purchase Orders, can I buy this same way with AtBatt.com? A : Of course! AtBatt.com does offer Net 30 terms for your convenience. For more information and guidelines, please visit: http://www.atbatt.com/corp_accounts.asp
Give us a call toll free: 1-877-528-2288 or Click Here to contact us via email.